Our Alaska Federal Regulations on seal and sea otter
A non-native cannot possess a tanned or raw hide until it is altered by an AK native and made into a handicraft. Exporting the handicraft out of the United States is illegal without obtaining a CITES permit obtained by USFW. Which at this time the permit can cost up to $100 and can take up to six months to process. I apologize for not being able to sell outside the U.S.
Returns and exchanges
Every package includes insurance through usps mail. And a delivery confirmation number will be mailed to you so you can track the package. If lost, a claim can be filed with the post office after 30 days missing. If your not happy with your item it can be exchanged or refunded within 30 days, as long as it is not evident of wearing or damaged.
CUSTOM ORDERS CAN NOT BE RETURNED UNLESS APPROVED BY SELLER.
All items under 3 OZ are shipped First Class shipping which takes a delivery time of 7-10 days. If you need it faster, then I suggest Priority USPS Mail which is insured and 3-6 days delivery time. Please remember that shipping around the holiday can be unpredictable, no guarantees of delivery time. I do offer a flat fee USPS EXPRESS shipping listed under Shop Categories. SHIPPING OVERAGES OVER $2 WILL BE REFUNDED!
I accept credit cards, Paypal and checks. If you are paying for a custom order, depending on the size and uniqueness of the item, 1/2 down maybe required. If your not in a hurry for an item, you can also mail a check or money order. Just send me an email to get an address.
Care for your Sea Otter and Seal
If either animal gets soiled, clean up is easy, as long as it's not chewing gum...opps. A slightly wet wash cloth with a tiny bit of dawn soap works well. Rub the soapy wash cloth over the spot then rinse the wash cloth and wipe the spot again till clean. Then hang to dry naturally. Keep fur away from heat at all times. If the otter gets wet, wait till it dries and a cat brush fluffs it back into shape. For the best insulation properties, keep clean and fluffy. As long as fabric is not involved with the garment, you can have a professional furrier legally clean it.